Meet the Team


Certified Dental Assistant, Patient Concierge


Certified Dental Assistant with 11 years chair side experience. Cerra is a strong believer in the power of cosmetic and Neuromuscular dentistry and eagerly attends many of the same continuing education courses as Dr. Willoughby. Cerra has completed all the LVI Neuromuscular Core courses with Dr. Willoughby in Las Vegas and assists Andrew with hooking up all his TMJ and orthotic patients to the TENS and K7 Diagnostic jaw Tracking equipment. Cerra also has the distinction of being the only CDA in Canada who also holds down a second full time job as a Longshoreman. Cerra enjoys spending time with her husband Josh and two children Payton and Presley and their French bulldog named “Frenchie”. In 2011 Cerra was part of the Bhutan Dental Mission project where she travelled to the Bartsham Monastery in Bhutan to provide free dental care to the people in the surrounding area of Bartsham.


Certified Dental Assistant, Patient Concierge


Certified Dental Assistant with 9 years chair side experience. Christina is Dr. Willoughby’s lead surgical assistant and assists him with all his CT guided Dental Implant surgeries and bone grafting procedures. Christina is intimately familiar with ALL of Dr. Willoughby’s patients and because of her caring, gentle manner, she is adored by many of them. Christina is excellent at taking care of each individual patient’s needs and making appointments to fit with their schedules. Christina enjoys horse back riding, hiking, camping and skiing trips to Whistler.

Serena C.

Patient Care Coordinator


Serena has been managing dental practices for 17 years and has helped successfully build 4 separate dental practices from the ground up. Serena has been working with Dr. Willoughby since March 2010. Serena is a very experienced Invisalign instructor. Serena’s superb working knowledge of Invisalign also allows Dr. Willoughby’s patients to attain superb clinical results. As office coordinator it is Serena’s job to; perform the new patient interview; educate and discuss the treatment plan after the Dentist has diagnosed and reviewed the treatment; discuss dental benefits when applicable; submit pre-estimates; follow up with patients as well implement and document financial arrangements with our patients. Serena is the proud owner of a retired show jumper named “Sampson”,enjoys camping and skiing and travelling to South East Asia.

Dr. Andrew Willoughby


When Andrew is not immersed in the business of dentistry, he is either “tinkering” with one of his beautiful sports cars, reading, traveling with his wife Denise or spending time with their three children, three grandchildren or four schnauzers – Chardonnay, Cabernet, Merlot and Sauvignon. If you’re wondering, yes, Andrew is also an avid collector of fine wines!